Delivery Conditions

At Posh Beauty, we prepare your orders as quickly as possible and deliver them to your address via our contracted shipping company.

* Orders are delivered to the shipping company within 1-3 business days after payment confirmation.
* Public holidays and weekends are not considered business days.
* Delivery time may vary between 1-5 business days on average after delivery, depending on your location.
* Posh Beauty is not responsible for delays caused by shipping companies.
* It is recommended that you check your package in the presence of the delivery person upon delivery. For damaged or opened packages, be sure to request a damage report.

Return Conditions

In accordance with the Law No. 6502 on the Protection of Consumers, consumers can return the product they received, except for legal exceptions, within 14 days from the delivery date by exercising their right of withdrawal.

The product to be returned must:

* The product must be unused,
* the packaging must be unopened,
* the hygienic seal must be intact,
* and it must be in a condition suitable for resale.

Due to hygiene reasons, returns are not accepted for cosmetic and personal care products that have been opened, used, or have had their protective seal removed.

If the product has a manufacturing defect or is delivered damaged during transport, you must contact us as soon as possible after the delivery date.

After the return is approved, the product price will be refunded via the payment method within the legal timeframes, once the product reaches us and the necessary checks are completed.

Wrong or Damaged Product

For incorrectly sent or damaged products, all shipping costs will be covered by Posh Beauty.

For support requests, you can contact us through the communication channels on our website.